Infrastructure Automation
Automates environment setup, infrastructure validation, and operational tasks to eliminate manual deployment steps.
Chad McCormack
Information Systems Engineer
ServiceNow CMDB • Discovery • CSDM
Led the enterprise rollout of ServiceNow Discovery,
establishing Dun & Bradstreet's first global CMDB inventory.
Open with terminal?
Quick Start
Chad McCormack
Information Systems Engineer
ServiceNow CMDB • Discovery • CSDM
INITIALIZING ENGINEERING PROFILE... Name: Chad McCormack Role: Information Systems Engineer Focus: ServiceNow CMDB • Discovery • CSDM Flagship Project: Enterprise CMDB & Discovery Transformation Dun & Bradstreet Explore the architecture and outcomes of this enterprise platform implementation. Recommended starting point: Proof of Work
workstation mode
Engineer Tip - Try typing: proof
Terminal — chad@workshop
architecture.txt — less
career.log — tail -f
hire-chad.txt — less
automation-lab/ — projects
Examples of systems and automation patterns I build.
Incident Response Automation
Scripts and workflows that accelerate troubleshooting, log collection, and recovery during production incidents.
AI-Assisted Engineering
Exploring how AI systems can support operational workflows, documentation, and engineering decision making.
Operational Tooling
Small internal tools that help engineers visualize infrastructure state and reduce cognitive load during debugging.
proof-of-work.txt — less
resume.pdf — viewer
Chad McCormack
Information Systems Engineer
ServiceNow CMDB • Discovery • CSDM
Summary
Information Systems Engineer focused on enterprise infrastructure visibility, Discovery reliability, and configuration data governance.
Skills
- ServiceNow CMDB
- ServiceNow Discovery
- CMDB Governance
- Infrastructure Visibility
- Service Mapping
- ServiceNow ITOM Operations
Experience
Contact
Caddo Mills, TX
Email: chad@bitscon.net
Website: chadmccormack.me
skills.txt — less
ServiceNow Platform Expertise
- CMDB Engineering
- Discovery Configuration
- MID Server Design
- Credential Management
- CI Classification
- CI Relationship Modeling
CMDB Governance
- CI lifecycle management
- reconciliation rules
- normalization
- data ownership models
- CMDB health metrics
Discovery Operations
- Discovery coverage strategy
- pattern troubleshooting
- credential workflows
- discovery scheduling
- infrastructure classification
Enterprise Infrastructure
- servers and virtualization
- networking infrastructure
- application dependencies
- service topology
Operational Impact
- improved CMDB data quality
- increased infrastructure visibility
- improved incident response
- stronger service mapping foundations
interview-prep.txt — less